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Newcomer
August 17, 2021
Solved

participants joining Meetings

  • August 17, 2021
  • 1 reply
  • 6 views

When hosting a recurring meeting, I open the meeting, participants try to join but "see Host has anothr meeting in progress." Why? This hasn't happened before during the whole year I have hosted this recurring meeting.

 

    Best answer by Bort

    Hi @CBalto 

    Generally this means there is a mismatch between the meeting you are in and the meeting they are attempting to join. Double-check the invite they are using and the meeting you are currently running.  

    1 reply

    Bort
    Employee
    BortAnswer
    Employee
    August 17, 2021

    Hi @CBalto 

    Generally this means there is a mismatch between the meeting you are in and the meeting they are attempting to join. Double-check the invite they are using and the meeting you are currently running.  

    Newcomer
    August 20, 2021

    I'm not in or running another meeting. Why does it think I am?  Closed Zoom (think it is always running)(didn't log out, maybe I should?), restarted computer, same problem. Thanks

    Newcomer
    September 9, 2024

    I had this same issue happen right after a recent Zoom update. Suddenly my participants who have always used the same custom link, could not join my session using that same link. They got the same message that I had another meeting in progress. There shouldn't be anything different in the link. Both numbers appear to be the same--they are my phone number. How can I fix this?

     


    Hi and thanks for the help. I went to my profile settings for meetings and that Enable Personal ID was toggled on. The problem I have is not with all participants. But a few have it consistently. Thanks for any more ideas.