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paid money but did not got upgraded my Account

Pawan_Shah
Newcomer
Newcomer

ā€Ž2023-04-18 07:44 AM

we paid for monthly subscriptions, but my account did not upgrade pls help.

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3 REPLIES 3

andrea777
Newcomer
Newcomer

ā€Ž2023-04-18 08:26 AM

Hello, same happened to us -yearly subscription paid, now license available. we are not able to get a support from Zoom

 

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einstain
Newcomer
Newcomer

ā€Ž2023-11-07 07:17 AM

we paid for anuallly subscriptions, but my account did not upgrade pls help I wrote the email incorrectly

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knarf6101
Newcomer
Newcomer

ā€Ž2023-11-07 07:34 AM

I have the same problem. I upgraded from the free version to pro. I paid online, the money has been taken from my account, the zoom-portal says, that they are working on the payment and i should wait for an email ... but nothing happens. Any ideas?

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