original voice can`t be shut down during listening to translation | Community
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Newcomer
September 10, 2024
Question

original voice can`t be shut down during listening to translation

  • September 10, 2024
  • 3 replies
  • 0 views

original voice can`t be shut down during listening to translation

3 replies

Community Champion | Employee
September 10, 2024

@Christian7 - This is intentional.  The original voice is reduced 80% while they are talking so that participants can hear voice inflections, tone, etc.

Newcomer
September 10, 2024

Thank you

In my case there is no differenz zero %. It is a terrible mixture of voices. All other bottons are working. Also stopping translation works but not stopping or reducing original voice.

Newcomer
September 10, 2024

in my case there is no reduction of original voice. There is a mixture of both voices that can`t be understood. No difference between shut down original voice or not. All other bottons are working even the translation can be switched there is only the problem I told

Community Champion | Employee
September 10, 2024

Ah, I got you.  Have you (or an admin on your account) opened a support ticket?  It would be difficult to trace the issue without looking at a specific meeting.