cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

not receiving confirmation email to get link to sign in a meeting

stella2022
Newcomer
Newcomer

I've been using Zoom almost weekly for at least 6 months and have had no trouble getting in the meeting.  I pay for the meeting then I get another email to Register my name etc.  Usually after I registered I receive an email that has the link to join the meeting.  The last two weeks I register, the email disappears and I never receive the email to join.  Very frustrating since I pay for these and they are non refundable.  Nothing has changed, same computer and email. Help!

3 REPLIES 3

annoyedaf
Newcomer
Newcomer

I am having the same issue and getting very frustrated with not being able to contact zoom support at all, just because I have an unpaid account. 

LT313
Newcomer
Newcomer

Did you ever get any assistance or advice.  I am experiencing the same problem

 

No assistance/ advice or resolution to this issue. ZOOM Customer Service does not exist for people without a paid account unfortunately. Now I have 'register & join' for meetings each time once they have started.