not connecting to assigned breakout room

[ErinNJ]

Good Morning!

i regularly attend a very large zoom meeting which sets up multiple breakout rooms.

they are randomly assigned rooms.

the last two weeks, once breakout room time arrives, I have not been put through to a breakout room.

my screen keeps spinning and never connects.

it is not an everyday occurance but it never happened in the last two years.

please advise!!

thank you!