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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

not able to launch zoom; use to click zoom icon and send an invite to meeting using person's email.

pbryant69
Newcomer
Newcomer

‎2022-12-19 07:59 PM

 
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Jameswalter
Contributor III
Contributor III

‎2022-12-19 11:09 PM

Open the Preferences file in Notepad or another text editor. Find or search for "zoommtg" - this will be under "protocol_handler" > "excluded_schemes" - and remove the line: Save and close the file. Launch the Zoom meeting again.

 

Regards,
James

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pbryant69
Newcomer
Newcomer
In response to Jameswalter

‎2022-12-20 01:14 PM

I am not technical and do not know where preferences file in notepad  is or where to find it. or a text editor ?

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