cancel
Showing results for 
Search instead for 
Did you mean: 
2024 Khoros Kudos Awards

The Zoom Community has won the Best Customer Support Community award!

Celebrate with us

no sound in zoom -

KJRL
Newcomer
Newcomer

I can hear, but they can't hear me

 

I'm wondering if it is connected to the Mac upgrade yesterday?

1 REPLY 1

Jameswalter
Contributor III
Contributor III

Check if the microphone, speakers, or headphones are plugged in and not muted. Unplug the device, then plug it back in. If it's a bluetooth device, ensure that it is turned on and connected properly. Make sure that you are using a supported USB device for Zoom.

 

Regards,
James