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Newcomer
May 17, 2023
Question

no picture and sound

  • May 17, 2023
  • 3 replies
  • 0 views

A warm hello to everyone.

For a few weeks I've had the problem that the camera is black in meetings with Zoom and no sound is transmitted either.
I only have the problem with Zoom. I've tried it with another camera and I have the same problem.
Permissions are all on. Even reinstalling didn't fix the problem.

Can someone help me?

    3 replies

    Newcomer
    May 17, 2023

    Same problem !!!!!

    Newcomer
    May 17, 2023

    I have a co-worker with the same issues.  We have been through all the trouble shooting steps with none of them working.

    Newcomer
    May 17, 2023

    I have multiple co-workers with the same issue. We have also done the troubleshooting steps.  None of them are working to resolve the issue.