no blur background even with updated Zoom on a Mac | Community
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October 1, 2021
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no blur background even with updated Zoom on a Mac

  • October 1, 2021
  • 21 replies
  • 1 view

I updated today to 5.8.0. I'm on a Mac.  I do not have a green screen, and I see no option for a blurred background. Allegedly, it should be there. All the help info I've found only says something like "you need to update." Yeah. It's updated. So what am I missing? Thanks.

    Best answer by CarlaA

    Hi everyone!

     

    On behalf of the Zoom Community team, we wanted to thank you all for the helpful contributions made on this topic. Because of the insightful feedback shared here on this community post, we were able to create a new support article that outlines how to troubleshoot when the Zoom blurred background option is not available. We encourage you to visit and review this article to help guide you in your successful use of Zoom: https://support.zoom.us/hc/en-us/articles/6619329769741.

     

    Thank you!

    Moderator

    Zoom Community Team 

    21 replies

    CarlaA
    Community Manager
    CarlaAAnswer
    Community Manager
    June 2, 2022

    Hi everyone!

     

    On behalf of the Zoom Community team, we wanted to thank you all for the helpful contributions made on this topic. Because of the insightful feedback shared here on this community post, we were able to create a new support article that outlines how to troubleshoot when the Zoom blurred background option is not available. We encourage you to visit and review this article to help guide you in your successful use of Zoom: https://support.zoom.us/hc/en-us/articles/6619329769741.

     

    Thank you!

    Moderator

    Zoom Community Team