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coolnzdude39
Newcomer
Newcomer
April 21, 2022
Question

my webcam worked once on zoom

  • April 21, 2022
  • 2 replies
  • 0 views

im having issues with my webcam on my laptop as it worked only once in meetings and the rest of the time its just a black screen when my webcam is on I have uninstalled and reinstalled zoom multi of times and nothing worked as my webcam works fine with streamyards an online streaming website as I'm using zoom for a course I'm doing 

    2 replies

    Employee
    April 21, 2022

    @coolnzdude39 

    What is your machine? if windows machine, can you please check the privacy option and make sure your webcam is dedicated in the device manager?

     

    In macOS, please uninstall the app as below and install again from the https://zoom.us/download

     

     

    coolnzdude39
    Newcomer
    Newcomer
    April 24, 2022

    i have windows 10 pro on a hp laptop and sometimes video works after I restart my laptop and when I go into breakout rooms I lose my webcam all together then go back into the main room still no webcam 

    Employee
    April 22, 2022

    @coolnzdude39Please Accept as a Solution if that helps solves your issue.

    coolnzdude39
    Newcomer
    Newcomer
    April 24, 2022

    I'm not accepting your solution @ommatinn as u didn't even help me

    Employee
    April 25, 2022

    @coolnzdude39  Please contact Zoom support through chat to help you better.