cancel
Showing results for 
Search instead for 
Did you mean: 
2024 Khoros Kudos Awards

The Zoom Community has won the Best Customer Support Community award!

Celebrate with us

my voice not clear

adelsaied
Newcomer
Newcomer

When I make a call to my friend in another country, I hear well and with complete clarity, but my voice is not consistent. Sometimes it is clear and sometimes it is not, but my friend’s voice is always very clear. Is there a solution to this problem?

 

my phone is oppo reno 5

zoom version .. last version on googel play

1 ACCEPTED SOLUTION

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @adelsaied 

Kindly try out a different internet connection / from a different device also some apps running in the background is also causing such issues.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Huma

View solution in original post

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @adelsaied 

Kindly try out a different internet connection / from a different device also some apps running in the background is also causing such issues.

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Huma