my video is scrambling

Forum|Forum|3 years ago
January 16, 2023
4 replies
0 views

When I'm on camera my video is scrambling

Best answer by JohnLwx

My wife downloaded a Zoom update recently, and the camera flickered. After testing, a solution was found. Go to Video, and then Advanced. Uncheck "Optimize video quality with de-noise". It worked for her, and it might for you.

J

jomalley

Newcomer

Me too wtf!? I purchased a new webcam and have updated my zoom version, and still the same.

B

bevburke

Newcomer

my screen flickers . this happens on and off but impossible to watch. any suggestions?

D

DCDierks

Newcomer

Yes, this is happening to me ever since I logged out of Zoom and back in -- then it updated to the new version. I have uninstalled Zoom and reinstalled it, then rebooted the computer. It still does it! Please help!

J

JohnLwxAnswer

Newcomer

My wife downloaded a Zoom update recently, and the camera flickered. After testing, a solution was found. Go to Video, and then Advanced. Uncheck "Optimize video quality with de-noise". It worked for her, and it might for you.

T

tscor

Newcomer

I couldn't find "video" anywhere on several places on Zoom (including Advanced in settings. Where is it?

My video keeps flashing to Green lights or freezing and twitching between 2 images.

So infuriating!!!

You need to be in a Zoom meeting to find the menu. This is what I told my team:

When in the Zoom meeting, click the ^ to the right of "Stop Video" and a menu will appear.
Select "Video Settings."
At the bottom of this screen, you will see a button that says "Advanced" - click that.
Then uncheck the box by "Optimize video quality with de-noise."
That fixes it and your picture will remain stable.

T

tscor

Newcomer

Just worked for me too. Thanks!!

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