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Newcomer
January 16, 2023
Solved

my video is scrambling

  • January 16, 2023
  • 4 replies
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When I'm on camera my video is scrambling

    Best answer by JohnLwx

    My wife downloaded a Zoom update recently, and the camera flickered. After testing, a solution was found. Go to Video, and then Advanced. Uncheck "Optimize video quality with de-noise". It worked for her, and it might for you.

    4 replies

    Newcomer
    January 16, 2023

    Me too wtf!? I purchased a new webcam and have updated my zoom version, and still the same. 

     

    Newcomer
    January 16, 2023

    my screen flickers . this happens on and off but impossible to watch. any suggestions?

    Newcomer
    January 16, 2023

    Yes, this is happening to me ever since I logged out of Zoom and back in -- then it updated to the new version. I have uninstalled Zoom and reinstalled it, then rebooted the computer. It still does it! Please help!

    JohnLwxAnswer
    Newcomer
    January 16, 2023

    My wife downloaded a Zoom update recently, and the camera flickered. After testing, a solution was found. Go to Video, and then Advanced. Uncheck "Optimize video quality with de-noise". It worked for her, and it might for you.

    Newcomer
    January 16, 2023

    Yes, I just found that solution in another chat and it worked. Thanks!

    Newcomer
    January 26, 2023

    Just worked for me too.  Thanks!!