my audio turned off after i plugged in the projector | Community
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Newcomer
Wes6
Newcomer
January 19, 2023
Question

my audio turned off after i plugged in the projector

  • January 19, 2023
  • 1 reply
  • 0 views

I was giving a presentation and plugged my computer into a projector - then when i tried to go on zoom - i couldn't hear my participants and they could not hear me.  Even when i unplugged from the projector and went in and out of the meeting - it still wouldn't work.

 

Any ideas?

    1 reply

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    January 19, 2023

    Your computer saw the projector as a new monitor and speaker device. Did you  adjust the settings on your computer/ Zoom to use the actual devices you wanted after you pugged in the DP?

     

    In future, I would suggest that you plug in the projector and turn it on before starting the Zoom session. Make sure to configure Zoom before you start a session.

     

    Order of operations matter when connecting modern AV equipment. Projectors do a handshake with the computer.

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