meeting turns off after idle time

please assist

Also a HUGE problem for us!! we regularly host "live" office hours using Zoom. Attendance varies widely depending on needs, but the time frame is always a minimum of an hour. We definitely need a fix here!! 🙂

I agree with the negative comments.  There are perfectly legitimate reasons to keep a session open for drop-ins.   In my case, I keep an open session for student questions during online exams.  Zoom may not want to help users in this way, but asserting that a policy that says that Zoom won't solve the problem is a "solution" doesn't respect users. 

I understand that keeping an open session uses up server resources, and that therefore Zoom has a reason to close down long-running sessions that have been abandoned, and are only accidentally left open.  But that's a reason to allow users to set a timeout, rather than a reason to impose an arbitrary timeout that they can't change. 

In my case, as soon as I notice that the session has timed out, I restart it.  In that case, Zoom is not saving any server resources, and in fact might be using more because of the cost of closing down and restarting.  However, it makes Zoom annoying.  It occasionally happens that a student has tried to join a Zoom session at the moment when it dies, and before I can restart it.

Some of my collaborators in Europe use Cisco Webex.  It didn't seem any better than Zoom, but if it has a better policy about long-running sessions, I would consider using it for exam support.  My organization uses Microsoft Teams, as well, so I might investigate whether that could be used for the same purpose.

This is absolutely ridiculous Zoom!

You must not understand your customer's use case.  We have a troubleshooting room that we keep open for the day-  People come in and out.  The fact that it times out if someone else doesn't join in that 40 min, when we have working hours from 6am to 7pm, is insane.

We PAY for this product.  And you are killing productivity.  How does it make sense that if no one joins your meeting, it will stay open for 24 hours, but if someone does, you get 40 minutes.

We pay for the meetings to be open.  At LEAST make it an option we can turn on and off.  This is a huge oversight on your part, and a lack of understanding on how people use your platform.  

CHANGE IT!

I agree, this is a big issue. In our institutions instructors start meetings without participants to record lessons and then staff join to check it. After the staff logged out, 40 minutes later the meeting is automatically closed. This is really problematic because it makes necessary the presence of a staff member during the meeting.

Why cannot we edit this limit?