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margielechowicz
Newcomer
June 23, 2022
Question

meeting recording

  • June 23, 2022
  • 2 replies
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As the host I started the meeting from my phone. I engaged the RECORD funtion. But I can't find the recording. When I access my account on my laptop, it says I can only see recordings from those meetings initiated from that device. 

    2 replies

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    June 23, 2022

    Hello,
    My name is Brandon. Thanks for joining the Zoom Community! Local Recordings are not available for iOS and Android devices as this document states. I would check that you are on the same email account for your phone and your laptop and then check the cloud recordings in the recordings tab on your personal account settings on the web. If not, please submit a Technical Support ticket with the meeting ID of the recorded meeting that you are attempting to find and our agents will be able to track down whether that meeting ID was recorded and how is was recorded. 

     

    I hope this helps. 

    Brandon 

    P
    Newcomer
    PurplePianoCat
    Newcomer
    June 26, 2022

    You might not have noticed that there is a toggle at the top of the Recordings folder. Just slide it to "Cloud"... by default it's on "Local".  The video is likely there! 😉 

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