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topruwais39
Newcomer
February 13, 2022
Question

low video qaulity

  • February 13, 2022
  • 1 reply
  • 2 views

Dear Zoom Support, 

 

Kindly activate 720p quality of our video which we are using for our  online church service. We are having poor quality video despite of having good internet bandwidth. 

 

    1 reply

    Bri
    Community Manager
    Bri
    Community Manager
    February 17, 2022

    Hi @topruwais39, and welcome to the community! Meetings in 720p-quality video are only available to Pro account users or higher, and only for meetings with a maximum of 2 participants. For more information, please check out this article from our knowledge base: https://support.zoom.us/hc/en-us/articles/115002595343-Improving-poor-video-quality

     

    Hope this helps! 

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