losing connection after 40 mins of zoom meeting | Community
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Newcomer
Vanita
Newcomer
February 18, 2022
Question

losing connection after 40 mins of zoom meeting

  • February 18, 2022
  • 1 reply
  • 1 view

I have Pro subscription. I use it to engage with my yoga students. Lately, my voice has started to break up on opening and what is more disturbing is that after 40 mins of an hour long session, I lose connectivity. Even after rejoining, I'm not able to get my participants to view me. They say I'm frozen!

Can you please help?

    1 reply

    Alex_PFT
    Partner
    Alex_PFT
    Partner
    February 18, 2022

    All signs point to a bad internet connection or too many things running on your computer. 

    As for the meeting ending after 40 minutes, make sure you are logged in with your paid account. You can double check by clicking your initials or profile picture in the top right corner of your Zoom software, see if you're on ''License'' or ''Basic''.  

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