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locked my zoom a

damir1
Newcomer
Newcomer

Hello Zoom, I'm having a problem with my account, it says, "your account has been locked due to multiple failed login attempts"
could you please solve this problem, since I have lessons tomorrow and I will not be able to attend them, I will be grateful if you solve the problem with zoom cloud meeting
my email ***********

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hello! Consider changing your password if you're having issues logging in at https://zoom.us/forgot_password

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hello! Consider changing your password if you're having issues logging in at https://zoom.us/forgot_password

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

denden03
Newcomer
Newcomer

I tried to login to my account and after several failed login attempts, I pressed forgot email. I then received an email to say my account didn't exist (which is impossible!).

I made a new account but now when trying to login in it says my account is locked because of multiple failed login attempts. How do I proceed?

Many thanks.