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joining meeting timeout fail to join the meeting

Luckyithouse
Newcomer
Newcomer

 

    1. errorCode: 1
    2. errorMessage: "Fail to join the meeting."
    3. method: "join"
    4. result: null
    5. status: false
3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Luckyithouse are you by chance getting this error in return using the Zoom SDK https://developers.zoom.us/docs/meeting-sdk/web/? Or are you just joining a meeting normally? Just trying to get a better understanding when and where this error is occurring, thanks! 🙂

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

We are having the same error message when joining a webinar using the Zoom SDK. We've tried both webinars and meetings to no avail. We are seeing in our dev and production environments. The WebSdk version we are using is: 2.5.0

surajkumarsingh
Newcomer
Newcomer

I also encountered a similar problem recently. I'm using Zoom Web SDK version 2.6.0, and according to Zoom's documentation, starting from version 2.7.0, the SDK key and meeting SDK are required. However, even with version 2.6.0, I'm still experiencing the same issue, which suggests that the problem might not be solely related to the version of the SDK.