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invitee getting "login screen" when trying to use direct meeting link

RickFlorida
Newcomer
Newcomer

‎2024-08-20 12:00 PM - edited ‎2024-08-20 12:45 PM

I have a strange case.  A student of mine has an up to date chrome browser on a full windows computer yet when she tries to enter my zoom with a direct link, she get's the "zoom sign in" screen.  Normally, this type of thing occurs when students/people are using an Android device like ChromeBook and they need to go to chrome settings and toggle the "request desktop site" to fix this.   But she is definitely using a windows computer and thus full version of Chrome browser which doesn't even have the option of "request desktop site".  (Which is not the issue I assume).

 

What should I try to do to make the direct link for work her?

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RickFlorida
Newcomer
Newcomer

‎2024-08-21 08:03 AM

I was curious what is the most likely cause.  Perhaps the computer needs updated?

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