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jorie
Newcomer
Newcomer

Just recently my invitations for colleagues to join a zoom are being sent under a  colleague's name.  Then I am put in my own waiting room and have to sign in as host.  Some of my colleagues not in my organization will not recognize this name and perhaps not sign in.  How do I fix this?

Also how come we can not use screen sharing to share movies from Amazon Prime, netflix etc.  The sound comes through but the screen is black.  I used to be able to do this1

Thanks

 

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @jorie, welcome to the Zoom community! Are you still experiencing the issue with your zoom link being mixed up with your colleague's zoom account? 

 

Regarding your second question, it could be the movie content may not be shared because of a Digital Rights Management (DRM) copyright protection issue on the movie provider's end. Hope this helps!