incompatible across platforms

[Plan4ever18]

A potential client was scheduled for a meeting and sent me her link.I 'm on Mac and she is on a pc and it said we could not connect unless I was also on a pc.

[MGSR · Accepted solution]

Hello @Plan4ever18,

It seems you may have encountered a compatibility or configuration issue. Zoom is fully cross-platform, so Mac and PC users can join the same meetings without any limitations.

We recommend verifying that the link provided is a standard Zoom meeting link. Alternatively, you might try scheduling the meeting yourself and sending the invite to your client.

Let us know if this helps or if you need further assistance.

[MGSR]

Hi @Plan4ever18!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @Plan4ever18!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!