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incompatible across platforms

Plan4ever18
Newcomer
Newcomer

A potential client was scheduled for a meeting and sent me her link.I 'm on Mac and she is on a pc and it said we could not connect unless I was also on a pc.

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Plan4ever18,

It seems you may have encountered a compatibility or configuration issue. Zoom is fully cross-platform, so Mac and PC users can join the same meetings without any limitations.

We recommend verifying that the link provided is a standard Zoom meeting link. Alternatively, you might try scheduling the meeting yourself and sending the invite to your client.

Let us know if this helps or if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Plan4ever18,

It seems you may have encountered a compatibility or configuration issue. Zoom is fully cross-platform, so Mac and PC users can join the same meetings without any limitations.

We recommend verifying that the link provided is a standard Zoom meeting link. Alternatively, you might try scheduling the meeting yourself and sending the invite to your client.

Let us know if this helps or if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Plan4ever18!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Plan4ever18!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?