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Zoom AI Companion2022-02-16 09:38 AM - edited 2022-02-16 09:47 AM
I am using iOS 15.4 beta 3 (Released February 15, 2022 Build 19E5225g ) and am unable to sign-in using SSO. I am seeing error
Solved! Go to Solution.
2022-02-16 01:17 PM
Hello,
My name is Brandon. Thanks for joining the Zoom Community! We can only support versions that are currently in production. The latest version of iOS that we support is version 15.1.3. Once the version you are on becomes the production version, we can support this for you, but it would most likely be better to work on this through a support ticket with our team.
2022-02-16 01:17 PM
Hello,
My name is Brandon. Thanks for joining the Zoom Community! We can only support versions that are currently in production. The latest version of iOS that we support is version 15.1.3. Once the version you are on becomes the production version, we can support this for you, but it would most likely be better to work on this through a support ticket with our team.
2022-02-20 06:45 PM
I am also experiencing this issue with my company’s domain. Running iOS 15.4 Beta 3. Was hoping Beta 3 would resolve, but it has not.
2022-02-21 06:09 AM
I was having same issue and found a work around until they get it supported. Goto safari settings and disable JavaScript totally. Then open zoom, choose sso, then your company and it should take you to a page that says since you have JavaScript disabled click continue, so click it and it should redirect to your company’s sso login page but it prob won’t show with JavaScript disabled, just go back to settings and re-enable JavaScript and then back to safari and refresh your company sso page to login, then it should work normally from there. Not sure it will work for everyone but did for me after weeks of not being able to use zoom 🙂
2022-02-21 07:23 AM
Hello @StefanCross ,
Can you verify that this solution above is working for you? And if so can you please click on the accept as solution so that others that might be facing this issue can be assisted as well?
Hello @CWade3051 ,
Have you by chance brought this to the attention of Apple support or Zoom support through a support ticket? This is important for both organizations since we do track all support tickets and work with our backend Engineers on issues such as this. Supported or not.
2022-02-21 12:58 PM
Brandon
I have not had a chance to do that as of yet. I was just trying to get zoom working for work this morning and once I figured it out thought I would post a response here so others could get in. After work I will look into posting elsewhere.
Thanks
CWade3051
2022-02-21 11:39 AM
Thanks, this worked for me also.
2022-02-21 12:51 PM
Hello,
My name is Brandon. Thanks for joining the community!
If the solution that I have provided works for you, please click on the "Accepted as Solution" button in the bottom right corner.