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Zoom AI Companion2022-01-24 11:13 PM
i want to use 'virtual background'
but,
RYZEN 3 3200G is not supported.
Please update quickly.
2022-03-15 06:50 AM
me too, i want use vbg without green screen in my laptop which is my processor ryzen 3 5300u, please give me update and add ryzen 3 for the system requirement, bcs its seems unfair with intel i3 gen 5
2022-12-08 05:11 AM
Far as I can tell withe the 28th November update you can now use Ryzen 3 - I have a lenovo ideapad 3 with it and it seems to function!
2022-12-08 05:17 AM
Just tried, for Ryzen 3 4300u still not working. (Gigabyte brix brh-4300)
2023-03-28 08:11 PM
even in 2023 still didn't working, i hope zoom can fix this and give us updateee!!!!
2022-06-13 01:58 PM
This is absurd! It has been SIX MONTHS and the Ryzen 3 series is STILL NOT SUPPORTED?! Guess Microsoft Teams will get our money going forward. Sad!
2022-12-08 05:11 AM
Far as I can tell withe the 28th November update you can now use Ryzen 3 - I have a lenovo ideapad 3 with it and it seems to function!
2023-05-27 07:47 AM
How did you fix it? It does not allow me to choose the virtual background in my ThinkPad AMD Ryzen 3
2023-10-11 06:55 PM
No it hasn't
2022-08-10 06:18 PM
It really is absurd. Teams and google Meet work perfectly, i.e. it is not a hardware limitation. I can't understand how this hasn't been resolved yet.
2022-12-08 05:12 AM
Far as I can tell withe the 28th of November update you can now use Ryzen 3 - I have a Lenovo idea pad 3 with it and it seems to function!
2022-11-17 05:33 AM
Probably due to some algorithm but, for virtual image, AMD needs to have 8 logical cores, and intel does not need to have 8 logical cores, that is really not fair (currently using RYZEN 3 4300u).
2022-12-08 05:27 AM
Sorry is AMD Ryzen 3 5300U with Radeon Graphics 2.60 GHz but I'm no tech wizard so I don't really know the difference!
2022-12-13 10:43 AM
I just purchased an HP AIO with RYZEN 3 and Radeon. Zoom tech support says it's not their problem and it wont' work. I have the same issue with a Intel Celeron which they also do not support. However my 10 year old HP - AIO can use VB without green screen - no problems. Zoom needs to fix this ASAP
2023-03-28 08:07 PM
yes, please fix this asap!
2023-03-30 01:28 PM
I bought other mini PC with i5-1240p, now it is working ok, and Ryzen is for playing with Linux server 🙂
2023-10-11 06:58 PM
I bought my new HP laptop last year with Ryzen 3 4300U and it doesn't work. This is ridiculous as I need it for my business urgently 😠
2023-11-09 06:29 PM
So my workaround is to use the browser-based version of Zoom instead of the desktop app. This makes no sense as the Ryzen 3 should be more than capable of handling virtual backgrounds.
2024-06-01 08:41 PM
It's already year 2024 and still not fix it. I hope Devs make a thing for Ryzen 3 users like us. Please fix this matter. Thanks
2024-07-25 08:01 AM
same here, all I want is just to blur my background-_-