i want to use 'virtual background' but, RYZEN 3 3200G is not supported. Please update quickly. | Community
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Newcomer
January 25, 2022
Question

i want to use 'virtual background' but, RYZEN 3 3200G is not supported. Please update quickly.

  • January 25, 2022
  • 12 replies
  • 4 views

i want to use 'virtual background'
but,
RYZEN 3 3200G is not supported.
Please update quickly.

    12 replies

    Newcomer
    March 15, 2022

    me too, i want use vbg without green screen in my laptop which is my processor ryzen 3 5300u, please give me update and add ryzen 3 for the system requirement, bcs its seems unfair with intel i3 gen 5

    Newcomer
    December 8, 2022

    Far as I can tell withe the 28th November update you can now use Ryzen 3 - I have a lenovo ideapad 3 with it and it seems to function!

     

    Newcomer
    March 29, 2023

    Just tried, for Ryzen 3 4300u still not working. (Gigabyte brix brh-4300)


    even in 2023 still didn't working, i hope zoom can fix this and give us updateee!!!!

     

    Newcomer
    June 13, 2022

    This is absurd! It has been SIX MONTHS and the Ryzen 3 series is STILL NOT SUPPORTED?! Guess Microsoft Teams will get our money going forward. Sad!

    Newcomer
    December 8, 2022

    Far as I can tell withe the 28th November update you can now use Ryzen 3 - I have a lenovo ideapad 3 with it and it seems to function!

    Newcomer
    May 27, 2023

    How did you fix it? It does not allow me to choose the virtual background in my ThinkPad AMD Ryzen 3

     

    Newcomer
    August 11, 2022

    It really is absurd. Teams and google Meet work perfectly, i.e. it is not a hardware limitation. I can't understand how this hasn't been resolved yet.

    Newcomer
    December 8, 2022

    Far as I can tell withe the 28th of November update you can now use Ryzen 3 - I have a Lenovo idea pad 3 with it and it seems to function!

    Newcomer
    November 17, 2022

    Probably due to some algorithm but, for virtual image, AMD needs to have 8 logical cores, and intel does not need to have 8 logical cores, that is really not fair (currently using RYZEN 3 4300u).

    Newcomer
    December 8, 2022

    Sorry is AMD Ryzen 3 5300U with Radeon Graphics 2.60 GHz but I'm no tech wizard so I don't really know the difference!

    Newcomer
    December 13, 2022

    I just purchased an HP AIO with RYZEN 3 and Radeon.  Zoom tech support says it's not their problem and it wont' work.  I have the same issue with a Intel Celeron which they also do not support.   However my 10 year old HP - AIO can use VB without green screen - no problems.    Zoom needs to fix this ASAP

    Newcomer
    March 29, 2023

    yes, please fix this asap!

     

    Newcomer
    March 30, 2023

    I bought other mini PC with i5-1240p, now it is working ok, and Ryzen is for playing with Linux server 🙂 

    Newcomer
    October 12, 2023

    I bought my new HP laptop last year with Ryzen 3 4300U and it doesn't work. This is ridiculous as I need it for my business urgently 😠

    Newcomer
    November 10, 2023

    So my workaround is to use the browser-based version of Zoom instead of the desktop app.  This makes no sense as the Ryzen 3 should be more than capable of handling virtual backgrounds.