how can i disable Waiting Room? | Community
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Newcomer
September 22, 2021
Question

how can i disable Waiting Room?

  • September 22, 2021
  • 6 replies
  • 0 views

i have pro license
befor i can disable Waiting Room
now in Security option must select at least 1 option

Waiting Room (Only users admitted by the host can join the meeting)  or 

Require authentication to join: Sign in to Zoom

 

how can i disable Waiting Room?

or what license can disable Waiting Room?

 

thankyou

    6 replies

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 22, 2021

    Hi @enghnai 

     

    If you are scheduling your meetings in advance, you can un-check the Waiting Room option during meeting setup.

     

    If you are starting your meetings instantly, you can click on the Security icon in the meeting and un-check Waiting Room.

     

    If you want to disable Waiting Room for good, then you can do that here:  https://zoom.us/profile/setting

     

    But you will still need to have at least one security measure in place on your Meetings - so you are left with Passcode or Require Authentication.

     

    Hope this helps.

     

    Rupert

     

     

     

    Newcomer
    March 2, 2023

    I am unable to disable the waiting room in meetings generated by calendly. the option shows greyed out.

    Newcomer
    March 11, 2023

    We are having the same issue.  We keep participants in a waiting room until we start our presentations. Then we like to disable it so those who are late are just admitted automatically.  We used to be able to uncheck the "Enable Waiting Room" feature in the Security tab on the taskbar. Now it is greyed out as you said. I read that you can go to the Participant screen and select MORE. A menu will pop up and you can uncheck "Enable Waiting Room" from there. However, it seems to default back to being checked. Will continue to try and find an answer. 

    Newcomer
    October 1, 2021

    You must select at least 1 option How to off

     

     

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 4, 2021

    You must select at least one security option.

    Newcomer
    May 10, 2022

    I have the password in place. I have turned off the waiting room. It still is where users land for the meeting.

    Newcomer
    December 13, 2022

    I schedule multiple Zoom meetings for the person I support through the Outlook calendar Zoom option. I have no intention of entering those meetings, and I don't want to have to tell people to use the password to access the meetings. I want to disable the waiting room permanently. How can I do this. This sudden change is very inconvenient.

     

    Newcomer
    August 11, 2023

    I also need to disable it and it's now allowing me to do it. I read that. Now we can't do that. That's ridiculous. I have to interrupt class to for people who are late. Et cetera. Help. Help.

    Newcomer
    November 22, 2023

    Same issue, unable to remove waiting room for links made from booking tools. I have changed the option in both my personal and org-wide settings

    Newcomer
    December 21, 2023

     I have no waiting room and no passcode required.   Anyone I give the link to is able to just parachute right into the meeting.   But, I don't know how I did that.   It has been working perfectly that way for 2 years, including today.