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W
Newcomer
wegotthis
Newcomer
March 3, 2022
Question

getting signed out

  • March 3, 2022
  • 1 reply
  • 3 views

I have a zoom account I share with a group.  Several times now, I am in the middle of a meeting and I get a popup window that says "another computer signed in to your account and you were signed out."  It ends my meeting.  Is there a setting that can be turned on or off to allow the person who is currently hosting a meeting to stay signed in?

    1 reply

    J
    Employee
    J-Zoom-ATL
    Employee
    March 3, 2022

    @wegotthis It is strongly recommended to not share a single Zoom user account as it is against Zoom's Terms of service. 

    There is not a way to prevent the above workflow from happening. 

    If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

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