error "unable to establish secure connection to zoom" error code: -205DigiCert | Community
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Newcomer
June 15, 2022
Question

error "unable to establish secure connection to zoom" error code: -205DigiCert

  • June 15, 2022
  • 6 replies
  • 32 views

My zoom gives periodic error notifications several times (see screenshot), even though I'm not attending a zoom meeting. Any idea how to fix it

    6 replies

    CarlaA
    Community Manager
    Community Manager
    August 24, 2022

    Hi @abdbassip , thank you for your contribution! 

    I know it has been a while since you initially posted and I wanted to make sure you receive assistance in the case that you are still encountering this issue. Please try the following:

    1. Uninstall Zoom application.
    2. Reboot device.
    3. Reinstall Zoom application >https://zoom.us/download

    4. Run the downloaded installer file and follow the instructions to install

     

    Let me know if that helps! 

    Carla 

    Zoom Community Team

    Newcomer
    January 11, 2023

    Hi Carla,

    I'm having this issue and looks like many users are also experiencing it as well from the other new threads. What is the fix? Is zoom aware of this bug?

    CarlaA
    Community Manager
    Community Manager
    January 12, 2023

    Hi @amokanan , have you tried completely uninstalling Zoom from your device and reinstalling? 

    Here's how: Uninstalling and reinstalling the Zoom application

     

    Let me know if it helps! 

    Carla,
    Zoom Community Team

    Newcomer
    January 16, 2023

    this issue cannot fix from my macOS. it always show this notice error every second after reinstalled.

    CarlaA
    Community Manager
    Community Manager
    January 17, 2023

    Hi @Naynika @cchanjj @Ava4 @prinyarat , this is a known error currently affecting some Mac users. To fix, please do a complete uninstall of the Zoom app through the following steps (to get rid of the bad app cache):
     

    1. Open the Zoom desktop application.
    2. Select zoom.us at the top of your screen and select Uninstall Zoom.
       

    3. Select OK to confirm uninstalling the Zoom desktop application and all of its components.
       

    4. Restart your Mac
    5. Reinstall Zoom via zoom.us/support/download

     

    I know some of you have already tried this, but please give it another go! 

    Keep me updated,

    Carla,
    Zoom Community Team

    Newcomer
    April 3, 2023

    It would help if you can explain why you think this will work.  E.g. has Zoom updated the app with the bug fix?  Also note, several people commented that part of the problem is that the warning message popup message frequency is almost continuous, and it steals focus each time it pops up and stays on top. This makes it very disruptive.  The fix should include at least the following:

    1. have a "dismiss" button that will stop the pop-up form recurring

    2. Stop all zoom background processes when the "dismiss" button is hit

     

    Newcomer
    April 3, 2023

    Still no luck after 2 uninstalls and re-installs. Getting tired of this bug.

    Newcomer
    August 21, 2023

    Same problem on Windows

    Newcomer
    July 24, 2024

    I have had this issue on Windows for years. If you open your laptop on a plane before connecting to wifi, you get the popup incessantly and have to kill the app in task manager.  Zoom is the only app to behave like this and it is a nuisance. Please correct it.