cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

error code

SarahCM
Newcomer
Newcomer

I recently uninstalled and reinstalled zoom  on my macbook. Now when I try to open "clips" I get error code 17000, "Your zoom account does not match your web account". This effectively means that I am not able to access any features from my pro account.

 

How do I get them to match?

Thank you

 

 

0 REPLIES 0