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error code 5003

ECE
Newcomer
Newcomer

‎2021-10-12 01:12 AM

Hey, I'm receiving an error code 5003, I'm using macbook. Could you help me? I cannot join my classes.

Thanks

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1 REPLY 1

RajanB
Zoom Employee
Zoom Employee

‎2021-10-12 02:44 AM

Hi ECE

Error code 5003 relates to connectivity issue ie. somehow your computer can't reach Zoom servers. Please see below link & see if you can troubleshoot further.

https://support.zoom.us/hc/en-us/articles/204731895-Error-codes-and-messages-for-meetings-and-webina...

 

If issue persists, please raise a ticket with Zoom support.

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