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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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error 124

3DDispatch
Newcomer
Newcomer

‎2024-07-12 07:06 AM

I have a plan that allows me access my recordings but for some reason when i try and access them it gives me an error code. How can I access my recordings? I have upgraded my plan as well.. Please help!!

 

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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-12 08:09 AM

Hello @3DDispatch 

Welcome to the Zoom Community! We're happy to have you here.

The error 124 shows if either your account is currently logged out or you are signed in to a different account.

You can read more in this article.

Let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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