email addresses not coming up in scheduler on new version. | Community
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Newcomer
July 14, 2023
Question

email addresses not coming up in scheduler on new version.

  • July 14, 2023
  • 1 reply
  • 0 views

On previous versions scheduler opened an email and then could select address from there.  Now in the attendees box i have to type in the email address (which, of course means i need to know the detail of it). Once i have typed it in it appears as a drop down!  Very annoying.  It seems the most recent version is less user friendly.

1 reply

Community Manager
July 20, 2023

Hi @Anne2105 do you mind sharing a screenshot of your experience? Trying to replicate your issue here to get a better understanding and visual reference! 🙂 Thanks! 

Anne2105Author
Newcomer
July 31, 2023

I was just about to delete the email since, when you wrote, I tried several times to access my account and i couldn't.  Today i clicked on my name and it worked.  Zoom is never straight forward.  Anyway, i hope I am attaching/uploading the a screenshot of the scheduler page. On my husband's laptop, when i enter a name under Attendees the person's email doesn't come up.  If I know and put in the whole address, you can see the address in a drop down. When I click on share it doesn't open up an email to then send the link, although I can see in the calendar that the link has been sent.  On my computer emails are recognised under Attendees and when I click share it opens an email to send the link. We would like it to works the same way on the laptop.  Having to know the actual email addresses is a pain