cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

'double_click_to_convert' stops at specific percent of conversion progress and makes a mp4.tmp file

ChangBeen_Kim
Newcomer
Newcomer

Hello, I record sessions using Zoom. After recording, I try to create an mp4 file by clicking 'double_click_to_convert', but it keeps stopping at 35%, leaving only an mp4.tmp file. I think the file might be corrupted, but I have no idea why, as it usually works fine. Is there any solution to this?

0 REPLIES 0