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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

desapareció mi licencia paga de mi cuenta zoom

darjeelingyoga
Newcomer
Newcomer

‎2022-01-21 06:49 AM

Esta mañana empecé a trabajar y no pude grabar la reunión. Cuando terminé me di cuenta que mi licencia no aparecía.
no puedo tener acceso a mis grabaciones y no sé cómo solucionar el problema.

El pago está acreditado

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2 REPLIES 2

Cata1
Newcomer
Newcomer

‎2022-03-30 09:05 AM

Me pasó lo mismo, como lo solucionaste?

Gracias!!

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-06 09:38 AM - edited ‎2022-04-06 09:38 AM

Hola @Cata1 @darjeelingyoga  comuníquese directamente con nuestro equipo de facturación ‌👉‌ support.zoom.us/hc/es/requests/new?ticket_form_id=360000983032 ellos pueden ayudarlo mejor en esto y no monitorear a la comunidad.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

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