deleted the wrong part of the recorded meeting. does someone knows if it is possible to recover the | Community
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Newcomer
November 12, 2023
Question

deleted the wrong part of the recorded meeting. does someone knows if it is possible to recover the

  • November 12, 2023
  • 2 replies
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Hello. I had a 3h30 meeting and recorded on the cloud. I wanted to delete the last part, but unfortunately I deleted the wrong part of it. Do you know if it is possible to recover the original (complete) recording, again, please?

2 replies

bstrelko
Community Champion | Customer
Community Champion | Customer
November 12, 2023

You (or your account's Zoom admin, if you're not an admin) can navigate to zoom.us/recording/management/trash , select the recording in question, and then click 'Recover'.

 

This should do exactly what you need, provided the recording has not already been purged from your account's 'Trash' area.

 

 

Newcomer
July 10, 2024

Hello, I have the same problem (I cut the wrong part of the recorded meeting) and the deleted part (the most important part) is gone and cannot be found - not even in trash. Do you know if and where to find it?