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deleted the wrong part of the recorded meeting. does someone knows if it is possible to recover the

clinicaneurodor
Newcomer
Newcomer

‎2023-11-12 01:54 AM

Hello. I had a 3h30 meeting and recorded on the cloud. I wanted to delete the last part, but unfortunately I deleted the wrong part of it. Do you know if it is possible to recover the original (complete) recording, again, please?

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-11-12 05:18 AM

You (or your account's Zoom admin, if you're not an admin) can navigate to zoom.us/recording/management/trash , select the recording in question, and then click 'Recover'.

 

This should do exactly what you need, provided the recording has not already been purged from your account's 'Trash' area.

 

 

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Berlin2024
Newcomer
Newcomer

‎2024-07-10 02:28 AM

Hello, I have the same problem (I cut the wrong part of the recorded meeting) and the deleted part (the most important part) is gone and cannot be found - not even in trash. Do you know if and where to find it?

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