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2022-12-03 12:33 PM
Hello, I'm not finding the option to delete recordings in the place it should be.
I know where to delete recordings because I do it in an old account I have (and the option is still there). But recently I've got a new account and it is not there, as shown in the attached print screen... how to proceed?
Thank you!
2022-12-03 02:53 PM - edited 2022-12-03 02:54 PM
If you are part of a larger organization, your Zoom Admin might have this setting turned off:
If this is the case, contact your organization's Zoom Admin for guidance.
If this is your personal account with you as your own administrator, go to Admin -> Account Management -> Account Settings:
Click the Recording tab:
Scroll down and turn off this setting (turn the blue switch to grey):