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Z
Newcomer
zaba
Newcomer
August 12, 2021
Solved

delete in-meeting chat

  • August 12, 2021
  • 4 replies
  • 8 views

Hello, 

 

why can't messages be deleted or moderated in in-chat meetings and webinars? It would be a great feature. Now in-chat meetings are very risky and it is often safer to disable or limit them to host and co-hosts only.

 

Thanks!

 

Federico

 

 

      Best answer by Markwood

      If you're the meeting host or have the appropriate permissions, you can delete the in-meeting chat in Zoom. Here's how to do it:

      1. During the meeting, click on the "Chat" button at the bottom of the screen to open the chat panel.
      2. Hover over the message you want to delete and click on the three dots that appear on the right side of the message.
      3. Select "Delete" from the menu that appears.
      4. Click "Yes" to confirm that you want to delete the message.

      If you want to delete the entire chat history for the meeting, you can do so by following these steps:

      1. Click on the "Chat" button at the bottom of the screen to open the chat panel.
      2. Click on the three dots in the top-right corner of the chat panel.
      3. Select "Clear Chat History" from the menu that appears.
      4. Click "Yes" to confirm that you want to delete the chat history.

      Note that deleting the chat history will delete all messages for the meeting and cannot be undone. Also, if you're a participant and not the meeting host, you may not have the permission to delete messages or clear the chat history.

      4 replies

      alexisbrown
      Community Manager
      alexisbrown
      Community Manager
      August 12, 2021

      Hi @zaba ,

       

      Thank you for sharing this feedback.  At this time, all feedback is managed within our Zoom feedback form. I encourage you to submit this idea there, where the information will then be passed along to the relevant product team for review. 

       

      Thank you! 🙂

      Alexis

        J
        Employee
        jsohotha
        Employee
        January 12, 2022

        @zaba this feature is actually available but has to be enabled by support.

         

        If you open a ticket and request that 'Allow to configure deleting messages in meeting chat' be enabled on the account you will have the option to allow the host to delete in-meeting chat in meetings and webinar.

          C
          Newcomer
          cassiopc
          Newcomer
          July 7, 2022

          Could a Zoom person explain why isn't this a default in the system? I will run a large meeting, and to avoid issues/disruptions, this is simply a must-have option. @alexisbrown Thanks.

          alexisbrown
          Community Manager
          alexisbrown
          Community Manager
          July 7, 2022

          Hi @cassiopc ,

           

          I appreciate this feedback. I encourage you to submit this to our Zoom feedback team, where they can then review and take into consideration.

           

          Thanks!

          Alexis

          Z
          Newcomer
          ZoomJen
          Newcomer
          April 8, 2022

          I am wondering if this is still true - if I am the host of a Webinar, I need to submit a ticket and request 'Allow to configure deleting messages in meeting chat' in order to be able to delete inappropriate messages in chat?  If this is the case, can someone please direct me on where I do this?  Thank you 🙂 

           

            M
            Newcomer
            MarkwoodAnswer
            Newcomer
            April 9, 2023

            If you're the meeting host or have the appropriate permissions, you can delete the in-meeting chat in Zoom. Here's how to do it:

            1. During the meeting, click on the "Chat" button at the bottom of the screen to open the chat panel.
            2. Hover over the message you want to delete and click on the three dots that appear on the right side of the message.
            3. Select "Delete" from the menu that appears.
            4. Click "Yes" to confirm that you want to delete the message.

            If you want to delete the entire chat history for the meeting, you can do so by following these steps:

            1. Click on the "Chat" button at the bottom of the screen to open the chat panel.
            2. Click on the three dots in the top-right corner of the chat panel.
            3. Select "Clear Chat History" from the menu that appears.
            4. Click "Yes" to confirm that you want to delete the chat history.

            Note that deleting the chat history will delete all messages for the meeting and cannot be undone. Also, if you're a participant and not the meeting host, you may not have the permission to delete messages or clear the chat history.

              T
              Newcomer
              travelingfish
              Newcomer
              October 31, 2024

              This doesn't work for me when I'm trying to clear the chat history. When I click the three dots in the top-right corner, there is no "Clear Chat History" in the menu.

                J
                Newcomer
                jiggles24
                Newcomer
                January 21, 2025

                Same. As a host I also see no option to clear the entire chat history in a zoom session. And I don’t see how to enable this feature in the account admin settings. Please advise, Zoom team!

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