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Newcomer
February 6, 2023
Question

connection and update

  • February 6, 2023
  • 1 reply
  • 0 views

I was getting error code 10008 for a while now but was able to get into meetings. Now I can't and I am getting the message. "you are unable to connect to Zoom. Please check your network connection and try again" I have a great internet connection. Please Help! I have several meetings tomorrow.  Thank you

1 reply

Community Champion | Employee
February 6, 2023

 

Hi,

 

Did you try logging out of your Zoom app and logging back in ? Please also see this link with more info:

 

https://support.zoom.us/hc/en-us/articles/5719889464973-Zoom-error-code-10008

 

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.