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connection and update

powerfulpurpose
Newcomer
Newcomer

‎2023-02-06 02:27 PM - last edited on ‎2023-05-30 01:33 PM by Community Moderator | Employee

I was getting error code 10008 for a while now but was able to get into meetings. Now I can't and I am getting the message. "you are unable to connect to Zoom. Please check your network connection and try again" I have a great internet connection. Please Help! I have several meetings tomorrow.  Thank you

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1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-06 03:22 PM

 

Hi,

 

Did you try logging out of your Zoom app and logging back in ? Please also see this link with more info:

 

https://support.zoom.us/hc/en-us/articles/5719889464973-Zoom-error-code-10008

 

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.