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cloud recording

AcidCap
Newcomer
Newcomer

‎2022-03-25 03:41 AM

I recorded a meeting yesterday

my collaborators confirm the permission to record procedure

recorded to the cloud

I was above my data storage limit

No zoom recording has been sent

Deleted old meetings to restore data storage

But cannot find recording and no email sent

1 REPLY 1

IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-03-25 06:06 AM

@AcidCap 

 

I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so support can help you check if there are recorded session in the cloud under your account.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

 

 

Cheers!
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