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cloud recorder

DreTae
Newcomer
Newcomer

I received a recording from a meeting but can not open it because it says I have to enable the cloud recorder which i do not have because I have the basic package.  any suggestions on getting this recording?

3 REPLIES 3

Bort
Zoom Employee
Zoom Employee

Hi @DreTae 

Were you the host of this meeting, or just provided a link to someone else's cloud recording? 

SLyons
Newcomer
Newcomer

I am having the same issue. I am not the host, I just received the link from the host. How can I view this recording? This is a church session, that has been recorded. Please advise. 

So how do I enable the cloud recorder?