Hi team, we've had a bunch of clients trying to login at zoom.com.cn and failing. How can I set the clients to login to zoom.us? Is there a larger issue here? Thanks, Rick
Hi Iron.....for windows machines, you can uninstall the application and remove the zoom folders from the user profile roaming folder and maybe local too. Then reinstall. That should fix windows. I haven't tested a procedure for macs yet. -r
Hi rbuch, we found that you can go to the zoom menu>>uninstall zoom. Then redownload and install. I was a bit surprised this worked as i thought a plist or other config file with the bad data might remain. But the new install was fine. -r
