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Newcomer
January 10, 2022
Question

church service 'bombed'

  • January 10, 2022
  • 1 reply
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is there a way to find the IP addresses of meeting participants?  our church service had two unknown guests who shared some very offensive material. the standard reports give us only user name.

 

    1 reply

    Arps
    Community Champion | Employee
    Community Champion | Employee
    January 11, 2022

    Hello!

     

    I'm sorry to hear you had this happen on your meeting.  Please check out our support site here on paths to take to report inappropriate behavior within Zoom
    https://support.zoom.us/hc/en-us/articles/360042791091-Reporting-a-participant-for-inappropriate-beh...

     

    If you have access to the Zoom Dashboard (business account), you can see the IP addresses of the meeting participants as well https://support.zoom.us/hc/en-us/articles/204654719-Getting-started-using-the-Zoom-Dashboard-

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    Thanks! Rick

    trinitylgAuthor
    Newcomer
    January 11, 2022

    Hi, is there any way to access the IP addresses without a business account? Would Zoom be able to provide us with that information? 

    Arps
    Community Champion | Employee
    Community Champion | Employee
    January 12, 2022

    Hello!

     

    You can submit a trust form at https://zoom.us/trust-form
    This is not something that support is able to help with directly.

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    Thanks! Rick