chat recipient defaults to direct message instead of "everyone" after receiving direct message | Community
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M
Newcomer
Moth
Newcomer
December 10, 2021
Solved

chat recipient defaults to direct message instead of "everyone" after receiving direct message

  • December 10, 2021
  • 5 replies
  • 1 view

Hi!
This is driving me nuts: as soon as I receive any direct message the chat recipient automatically sets itself to the sender (instead of everyone) for the rest of the session. I can switch it to "Everyone" and send a message, but as soon as I close the chat and open it again it will once again point to that person.

I tried googling for that problem, but no matter what I try, I just get the standard help pages for chat which do not seem to mention that issue.

Can anybody help me?

    Best answer by Bort

    Unfortunately, there is no way I am aware of to change that behavior for in-meeting chat. 

     

    I encourage you to visit our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team. Thanks!

    5 replies

    Bort
    Employee
    BortAnswer
    Employee
    December 10, 2021

    Unfortunately, there is no way I am aware of to change that behavior for in-meeting chat. 

     

    I encourage you to visit our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team. Thanks!

    M
    Newcomer
    MothAuthor
    Newcomer
    December 10, 2021

    Thanks for the answer, that is really annoying.
    I sent the feedback, though I doubt it will change anything.

    A
    Newcomer
    Andy91
    Newcomer
    December 16, 2021

    bumping this, it's super annoying

    J
    Newcomer
    johnohagan
    Newcomer
    November 2, 2022

    This is still happening and is annoying and potentially embarrassing. 

    M
    Newcomer
    MiguelXo
    Newcomer
    January 9, 2023

    This is precisely happening to me.  And I find it annoying that the answers are just deflection.  

     

    It's a MAC thing.  Its real.  

    N
    Newcomer
    NWEOL
    Newcomer
    November 6, 2023

    Continuing this thread later than the last post in 2023, I note that the same issue of the chat recipient locked on the sender of a direct message instead of to 'everyone' has occurred even in a meeting in which direct messages have been (theoretically) disabled by the administrator.   Any explanation as to how this could be possible would be gratefully received.

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