chat function

[SusaaneKearney]

I am able to receive chats during a meeting and can type a reply but am unable to send it . What am I missing ?

[ZoomTestKitchen · Accepted solution]

In order to send a chat message you simply need to press the Enter key. There is no displayed box or arrow to click on.

If you wish to create a multi-line message you can press Ctrl-Enter on a Mac or Shift-Enter on a PC to move your cursor to the next line verses sending the message by pressing Enter.

[ZoomTestKitchen]

I'm wondering if this behavior is true for anybody that you attempt to reply to. Please let us know.

The only time I have found that I can't send a message that I've written, is when that person has left the meeting faster than a could reply.

If this isn't the case please provide some further context and I'd love to help, if possible.

[SusaaneKearney]

This is true of anyone I try to send a chat to including Everyone. I have ensured that the chat function is enabled by the host when  I attempt this. Should there be a box or arrow or someplace to click to send a message because I have none.

[Bri · Accepted solution]

Hi @SusaaneKearney , once you type your message, you should press "Enter" on your device. 

https://support.zoom.us/hc/en-us/articles/203650445-Chatting-in-a-Zoom-meeting

[ZoomTestKitchen · Accepted solution]

In order to send a chat message you simply need to press the Enter key. There is no displayed box or arrow to click on.

If you wish to create a multi-line message you can press Ctrl-Enter on a Mac or Shift-Enter on a PC to move your cursor to the next line verses sending the message by pressing Enter.

[Ola_Aladdin91]

This process is reversed in my desktop app, It used to be like what you said on your above reply, but now it is reversed. How can I restore the default settings?

[Monoxide3009]

Made an account just to respond, though I assume this no longer matters for you.

I had this issue as well.  Come to find out, it was not sending with 'enter' because my text settings were open (bold, size, etc).  Looks like if a tab, or that tab, is open, then zoom will not send with just enter alone.

[SusaaneKearney]

Thank you so much for you help. That works perfectly