chat file doesn't go to end of zoom meeting

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Hi,

When I click on the 3 dots at the end of a zoom meeting, to save the chat, and then open the file, it always cuts it short. i.e. 8:30-9:30, the file only shows chats up until 9am. This has happened several times. It doesn't matter whether I'm the host or not. I specifically wait until the end of the meeting but it still only saves chats until 9am or soon after. Anything I can do at my end? TIA, Joan

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!