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M
Newcomer
Mintie
Newcomer
August 22, 2021
Question

cannot enter zoom ID.

  • August 22, 2021
  • 1 reply
  • 0 views

Screen is frozen. What do I do?  I don't know how to uninstall and reinstall.

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    August 23, 2021

    Hey @Mintie, depending on your operating system, you can check out the KB article on How to uninstall Zoom. After uninstalling, you can reinstall zoom at zoom.us/download! After following those troubleshooting steps, if this resolved your problem please click Accept as Solution!

    R
    Community Manager
    rn-zm
    Community Manager
    August 27, 2021

    Hey @Mintie, are you still running into your issue? If not, great! Don't forget to click the Accept as Solution! Thanks 🙂

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