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cannot enter zoom ID.

Mintie
Newcomer
Newcomer

‎2021-08-22 06:05 AM

Screen is frozen. What do I do?  I don't know how to uninstall and reinstall.

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-23 09:52 AM

Hey @Mintie, depending on your operating system, you can check out the KB article on How to uninstall Zoom. After uninstalling, you can reinstall zoom at zoom.us/download! After following those troubleshooting steps, if this resolved your problem please click Accept as Solution!

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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RN
Community Moderator | Employee
Community Moderator | Employee
In response to RN

‎2021-08-27 08:26 AM

Hey @Mintie, are you still running into your issue? If not, great! Don't forget to click the Accept as Solution! Thanks 🙂

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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