can't share my screen/ zoom is not connected to my downloads.... it | Community
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Newcomer
paradisenina
Newcomer
June 1, 2024
Question

can't share my screen/ zoom is not connected to my downloads.... it

  • June 1, 2024
  • 2 replies
  • 0 views

hi...

I would like to share my screen and to share download-pics.... but nothing is happening...

if I press the button "share"... only a window pops up and says I should check "system-settings"... and nothing is happening, when I press the button.... also I can't find any system settings anywhere....

what do I need to do?

On my iPhone it works fine.... but not on my laptop (MacBook Air)....

 

any help?

 

much love

    2 replies

    MGSR
    Community Manager
    MGSR
    Community Manager
    June 5, 2024

    Hello @paradisenina 

    Welcome to the Zoom Community! Thank you for your contribution, and we're glad that you're here. 

     

    You may need to add permission to Zoom on your Mac; you can check out this article on how to do so. 

    Should you need further assistance, please let us know.

    Have a great day!

      P
      Newcomer
      paradiseninaAuthor
      Newcomer
      June 13, 2024

      Hey:) 

       

      thank you for you reply! 

      unfortunatly it didn’t work 😞

       

      I checked everything- seems fine.

       

      still I can’t get an access when I’m trying to share my desktop or a file….

       

      i don’t know what to do 😞

      MGSR
      Community Manager
      MGSR
      Community Manager
      June 20, 2024

      Thank you for the response. If it is still not working, we would advise to update your device driver and Zoom app. You may check out this article for additional steps with troubleshooting screen sharing. 

       

      Should you need further assistance, please let us know.

      MGSR
      Community Manager
      MGSR
      Community Manager
      June 13, 2024

      Hi @paradisenina!

      Did you see the my previous response?
      If it has resolved your inquiry, please press the Accept as Solution.

      Should you need further assistance, please let us know.

      Have a great day!

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