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can't login with my google account

yuna1122
Newcomer
Newcomer

‎2022-04-01 09:39 PM

Hi,

after I updated my zoom by using my mac book, I can't log in either using my email address or google accounts.

Our school uses the school email address for zoom, but when I used the email address to log in, they keep showing me "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025)" this sentences. 

 

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crchan123
Zoom Employee
Zoom Employee

‎2022-07-15 02:47 PM

Hi @yuna1122, welcome to the Zoom community! You most likely will have to reach out to your school's IT administrator to enable login access. 

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